Privacy Policy

Last Updated: August 27, 2025

MyPracticeCanvas ("us", "we", or "our") operates the MyPracticeCanvas website and application (the "Service"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

1. Information We Collect

1.1 Personal Information

When you create an account or use our Service, we may collect the following personal information:

Account Information: Email address, name, display name, and authentication data
Subscription Information: Payment details (processed securely by our payment processor), billing address, and subscription status
Profile Information: User role (teacher, student), preferences, and settings
Communication Data: Messages, feedback, and support requests

1.2 Content Data

We store and process content you upload to our platform, including:

PDF sheet music and tablature files
Video recordings and annotations
Practice notes and logs
Text annotations, fingerings, and musical notations
YouTube video links and integration data

1.3 Usage Data

We collect a limited set of operational data to run the Service:

Authentication status: sign-in and sign-out events, and session state needed to operate your account
Storage and bandwidth usage: total storage consumed and monthly data egress (PDF and video) to enforce quota limits
File metadata you provide: contextual details attached to uploads (for example, who uploaded a file and annotation context)
Timezone: your device’s reported timezone to schedule reminders and show correct local times
Device/browser capabilities: detected locally (e.g., mobile/desktop, media support) to adapt the UI; we do not store this on our servers

We do not collect or store precise geolocation or IP addresses for profiling. Network providers that deliver our Service may receive your IP address as part of normal internet operations.

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide, maintain, and improve MyPracticeCanvas features
Account Management: To create and manage your account, process subscriptions, and handle billing
Teacher-Student Collaboration: To enable assignment sharing, video submissions, and feedback exchange
Storage Management: To track usage quotas, manage file storage, and optimize performance
Communication: To send important updates, respond to support requests, and provide customer service
Security: To protect against fraud, abuse, and unauthorized access
Operational metrics: To monitor aggregate storage and bandwidth use and improve reliability

3. Data Sharing and Disclosure

3.1 Educational Sharing

Within the platform, data is shared according to your educational relationships:

Teachers can access content assigned to their students
Students can access content assigned to them by their teachers
Practice video submissions are shared only between the student and their assigned teacher

3.2 Third-Party Services

Your data is stored on secure cloud infrastructure located in the United States (and, if necessary, other regions) to deliver the Service. We use a third-party payment processor to handle payments; they receive the minimum necessary billing information to process your transactions.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

4. Data Storage and Security

Security Measures: We implement industry-standard security measures including encryption, secure authentication, and regular security audits to protect your data.

4.1 Data Location

Your data is stored on secure, industry-standard cloud infrastructure with servers located in the United States and, when necessary, other regions to deliver the Service.

4.2 Data Retention

We retain your data for the duration of your active subscription. Upon account termination, your data is immediately deleted unless retention is required by law.

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

Access and review your personal information
Update or correct your account information
Delete your account and associated data

5.2 Communication Preferences

You can control email notifications and communication preferences through your account settings.

5.3 Data Portability

You can export your content and data in standard formats through the platform's export features.

6. Children's Privacy

COPPA Compliance: Our Service is not intended for children under 13. If you are a teacher working with students under 13, you must ensure you have appropriate parental consent and comply with COPPA requirements.

For students under 18, teachers must:

Obtain appropriate consent from parents or guardians
Ensure compliance with applicable privacy laws
Limit data collection to educational purposes only

7. International Users and GDPR

If you are located in the European Union, you have additional rights under GDPR:

Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

8. Cookies and Tracking

We use essential cookies and local storage technologies (such as sessionStorage, localStorage, and IndexedDB) to:

Maintain your login session
Remember your preferences and settings
Support offline features and improve performance

We do not use third-party advertising cookies or cross-site tracking, and we do not run third-party analytics scripts on our site. You can control cookies via your browser, but some features may not work properly without them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the Service constitutes acceptance of the updated policy.

10. Data Breach Notification

In the event of a data breach that may compromise your personal information, we will notify affected users and relevant authorities as required by applicable laws, typically within 72 hours of discovery.

11. Analytics and Performance

We do not use third-party analytics services. We may collect de-identified, aggregate operational metrics (such as storage and bandwidth totals) and application error logs to maintain and improve the Service. We do not build behavioral profiles or track users across other sites.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels within the application.

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